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"If you can't walk out the store with the product, don't use Floors 2 Go."

A review of Floors 2 Go by Angry of Deeping written on Monday 16th of May 2011


I so wish I had read other reviews before handing over any money to Floors 2 Go. I ordered 2 pieces of vinyl flooring in March for my new kitchen. I was told it would take "about a week". After 3 weeks, I was told the product I had ordered was discontinued, then they found half my order in the store. It is now 9 weeks and, after numerous phone calls (mostly made by me) and promises from the store manager, I still don't have my full order.

I have lost count of the number of times I have been told it will be here in the next couple of days "guaranteed". I phoned the head office to complain and spoke the customer care manager last week. She was very apologetic and investigated. She has now said it WILL be in store this week. I'm not holding my breath to be honest.

The products they have and the prices they charge look good. However, if it is not there to take away on the day, DO NOT GIVE THEM YOUR MONEY..

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Floors 2 Go

Map showing Floors 2 Go on Lincoln Road